service teams around the world. Service director Thomas Hollander and field service technicians Willem Bijlefeld and Lucien de Kreek share their experiences of the pandemic in the Netherlands, and what they believe was key to rising above its challenges ... service teams around the world. Service director Thomas Hollander and field service technicians Willem Bijlefeld and Lucien de Kreek share their experiences of the pandemic in the Netherlands, and what they believe was key to rising above its challenges