Frequently asked questions (FAQs)

Why should I consider Arjo ReNu?

Arjo ReNu utilises an environmentally sustainable solution which uses high-level disinfection (HLD) to render non-invasive devices free of bacteria, viruses, and numerous other potentially dangerous microbes using only high-temperature water and time. The nontoxic process is a sustainable method for disinfection and as it is effective without using chemicals to disinfect, devices can safely be reused multiple times which keeps products in circulation longer and significantly reduces landfill waste and associated costs. 

Arjo manages every aspect of the reprocessing cycle — from staff education and on-site collection, to HLD at our reprocessing centre and delivery of reprocessed garments back to facilities to ensure your organisation meets its sustainability initiatives. 

How does Arjo ReNu's quality and value compare to other reprocessors?

Arjo ReNu is a TGA approved reprocessing facility in Australia which is a global expansion of our reprocessing capability based on 20 years of knowledge and success in the US. At Arjo, we strive to provide the highest-quality product while maintaining the strictest quality standards.

A state-of-the-art facility is now based in Sydney, NSW which significantly reduces the carbon footprint required to reprocess single use devices and has created local job opportunities to help facilities reduce landfill costs and medical waste elimination.

In addition the green, water-based method utilised by ReNu, to maintain sustainability throughout the program Arjo repackage products in recycled boxes utilising recycled paper as well as transporting products to and from the reprocessing facility on established routes, preventing the requirement of additional transportation.  

What is HLD reprocessing?

High-level disinfection (HLD) is not sterilisation. Arjo ReNu's technology disinfects previously used noncritical, single-use medical devices and uses nothing more dangerous than high-temperature water. No chemicals or carcinogens are used as in sterilisation methods. We utilise a pasteurisation technology that renders non-invasive devices free of bacteria, viruses, and numerous other potentially dangerous microbes using only high-temperature water and time. There are no harmful air emissions released into the environment and no chemical residue is left on the device after reprocessing.

How does Arjo ReNu determine and document the number of times an item has been reprocessed?

Advanced bar code technology is used to track every device reprocessed and provide real-time immediate and ongoing data ensuring appropriate device history documentation. Arjo ReNu's device tracking and reporting system software is designed to make available valuable information detailing waste elimination on a per-device basis. Reporting data is critical to the success of your reprocessing program and Arjo ReNu delineates how many devices are collected from your facility in addition to how many are reprocessed. 

Does Arjo ReNu provide a warranty for their reprocessed devices?

Yes. Arjo ReNu functionally tests 100% of all devices prior to returning them to the facility. This level of quality assurance is your guarantee that all devices returned to the hospital are visually, functionally and substantially equivalent to a new device. Arjo ReNu warrants that all successfully reprocessed devices perform to the original manufacturers' specifications.

What is the implementation process?

Arjo ReNu's implementation team works with key representatives from each facility to create an operation and implementation schedule. Arjo representatives meet with your facility to educate, in-service, design signage and set up device collection locations within the hospital. The facility can begin collecting devices immediately. Arjo handles all the logistic details, from pickup to delivery.

How are devices collected, cleaned and disinfected?

Collection skips are placed in appropriate hospital departments and staff are then in-serviced on the collection process. Arjo ReNu maintains the responsibility of collecting and returning used garments back to the reprocessing facility. All recovered devices undergo a thorough initial inspection and cleaning to eliminate bioburden and enhance appearance. Cleaned devices are sorted and receive high-level disinfection (HLD).

Does Arjo ReNu outsource any services to other companies?

No. Patient safety and product quality are the highest priorities at Arjo. We control all phases of device reprocessing at our reprocessing centre in Sydney, NSW. 

How much staff time and effort are necessary to add your service?

Arjo ReNu handles every aspect to ensure a successful reprocessing program from implementation staff education to pickup and delivery of devices. There is no counting, sorting, cleaning or packaging. It is as simple as disposing of all target devices into the same Arjo ReNu collection skip conveniently located where devices are normally discarded.

Are there other companies that offer HLD reprocessing using a green, water-based method?

Arjo ReNu is the first TGA approved HLD medical device reprocessor that uses a green, water-based method.

Will HLD reprocessed devices pose residual germicide exposure or carcinogenic threats to staff and patients?

No. Arjo ReNu reprocessing utilises HLD (pasteurisation) technology exclusively. Devices are not subjected to harsh chemical sterilants. Our technology is 100% nontoxic and the only byproduct is hot water.